Award Categories

Description

🌟Do you know a business that goes above and beyond to support the community? *Business must be in operation a minimum of 2 years as of Sept 1, 2023. *Non Profit ineligible for this award.

Requirements

The Community Support Excellence Award recognizes socially responsible businesses and their employees that actively contribute to the community by supporting sports, recreation, events, arts, charitable organizations, and non-profit initiatives. These businesses go above and beyond in returning value to the community through their personal time and/or resources.

Non-profit organizations are not eligible for this award.

Must be in operation for more than two years as of September 1, 2023.

To be eligible for the Community Support Excellence Award, a business must meet the following criteria:

• Solid Reputation for Volunteering: The business has earned a solid reputation for actively volunteering within the community. Its employees are involved in various community initiatives, donating their time and expertise to support local causes.

• Corporate Culture of Giving: The business promotes a corporate culture of giving back to the community. It emphasizes community investments that go beyond its core mandate, demonstrating a genuine commitment to making a positive social impact.

• Long-Term Desire for Community Building: The business showcases a long-term desire to build diverse, inclusive, and balanced communities. It actively seeks opportunities to support initiatives that foster community development, inclusivity, and social cohesion.

Description

🌟 Have you had the pleasure of experiencing exceptional hospitality and adventure at a restaurant, hotel, or venue? *Business must be in operation a minimum of 2 years as of Sept 1, 2023. *Non Profit ineligible for this award.

Requirements

The Hospitality Excellence Award recognizes businesses in the South Okanagan Region that actively contribute to the development of the local hospitality and tourism industry while enhancing the overall visitor experience. These businesses play a vital role in making the region a preferred destination and contribute to its growth and prosperity. The award emphasizes the importance of friendly, generous reception, and entertainment of guests and visitors.

Businesses eligible for this award include accommodations (including campgrounds), restaurants and cafes, adventure and recreation providers, wineries, breweries, cideries, distilleries, attractions, tour companies, and family-friendly activities.

Non-profit organizations are not eligible for this award.

Must be in operation a minimum of two years as of September 1, 2023.

To be eligible for the Hospitality Excellence Award, businesses must meet the following criteria:

• Positive Feedback and Reviews: The business consistently receives positive feedback and reviews from customers through their own channels and third-party media. These testimonials highlight the exceptional hospitality and customer experience provided by the business while taking steps to build a positive destination reputation for the business and for Penticton.
• Collaboration with Industry Partners: The business actively collaborates with other industry partners to enhance the overall customer experience. By working together, they contribute to the vision of Penticton as a preferred destination city, creating a cohesive and memorable experience for visitors.
• Community Impact: The business significantly impacts the economic, environmental, social, positive visitor sentiment and cultural aspects of their community. They contribute to the local economy, support sustainable practices, engage in community initiatives, and promote the region's unique cultural heritage.
• Adaptability and Creativity: The business demonstrates resilience and adaptability in overcoming industry challenges. They find positive and creative solutions to navigate changes and maintain high standards of service and guest satisfaction.

Description

🌟Are you aware of a recently established business that has demonstrated remarkable growth, innovation, and success? *Business must be in operation 3 years or less as of Sept 1, 2023. *Non Profit ineligible for this award.

Requirements

The New Business Award celebrates the achievements of a recently established business that has been operating for less than three years as of September 1, 2023. This award recognizes outstanding business performance achieved within a short period and serves as an inspiration for other new businesses.

Non-profit organizations are not eligible for this award.

To be eligible for the New Business Award, a business must meet the following criteria:

• Promise for Continued Growth: The business demonstrates potential for continued growth and success in the future. It has shown early signs of establishing a strong foundation and has strategies in place to sustain its growth trajectory.
• Entrepreneurial Spirit: The business exhibits an entrepreneurial spirit characterized by innovation, risk-taking, and adaptability. It demonstrates a willingness to explore new opportunities, challenge the status quo, and think creatively to overcome obstacles.
• Connection to the Penticton Community: The business actively engages with and contributes to the Penticton community. It demonstrates a genuine connection to the local community through partnerships, collaborations, or support of community initiatives.
• Reputation for Integrity and Customer Service: The business is working diligently to establish a reputation for integrity and a high level of customer service. It prioritizes building trust with its customers, delivering exceptional experiences, and maintaining ethical business practices.

Description

🌟 Have you ever encountered a business that consistently goes above and beyond to deliver exceptional service, exceeding all your expectations? *Business must be in operation a minimum of 2 years as of Sept 1, 2023. *Non profit ineligible for this award.

Requirements

The Service Excellence Award recognizes businesses that consistently provide outstanding customer service experience. This award honours businesses that demonstrate an exceptional dedication to service excellence through their commitment to delivering exceptional customer service, fostering customer loyalty, and engaging with the community. 

Non-profit organizations are not eligible for this award.

Must be in operation a minimum of two years as of September 1, 2023.

To be considered for the Service Excellence Award, the business must meet the following criteria:

• Positive Feedback and Reviews: The business consistently receives positive feedback and reviews through their own channels and third-party media. Customers express satisfaction with the quality of service received, highlighting the exceptional customer experiences provided by the business.
• Meeting Changing Customer Needs: The business demonstrates proficiency in meeting or exceeding the changing needs of customers. They are responsive and adaptive, ensuring that their products, services, and customer interactions remain relevant and valuable in a dynamic market environment.
• High Service Standards and Staff Training: The business maintains high service standards through effective staff/team training and development. They invest in equipping their employees with the necessary skills, knowledge, and resources to deliver exceptional customer service consistently.
• Exceptional Customer Experiences and Exceeding Expectations: The business consistently provides exceptional customer experiences, going above and beyond to exceed customer expectations. They have earned a reputation for exceeding customers' or clients' expectations, leaving a lasting positive impression.

Description

🌟Do you know a business that has showcased exemplary marketing strategies and effective communication efforts? Nominate them for the Marketing & Communications Award and celebrate their ability to engage and connect with their audience. *Business must be in operation a minimum of 2 years as of Sept 1, 2023.

Requirements

The Marketing & Communications Award recognizes businesses or organizations that demonstrate innovation in their marketing and promotional efforts, effectively reaching their target audience. This award acknowledges those who excel in creating relevant, engaging, and appropriate content while showcasing excellence, innovation, and originality in both traditional and new-media marketing strategies. 

Must be in operation or a minimum two years as of September 1, 2023.

To be considered for the Marketing & Communications Award, the business or organization must meet the following criteria:

• Relevant, Engaging, and Appropriate Content: The business or organization consistently produces content that is relevant, engaging, and tailored to their intended audience. They understand their target market's needs, preferences, and demographics, delivering messages that resonate with their audience effectively.
• Excellence, Innovation, and Originality: The business or organization demonstrates excellence in marketing and communications, standing out for their innovative and original approaches. They employ creative strategies that differentiate them from competitors, leveraging both traditional and new-media channels to effectively promote their business or service.
• Effective Use of social media: The business or organization effectively utilizes available social media platforms to reach their target audience. They have a strong online presence and engage with their followers, using social media as a valuable tool for brand promotion and communication.
• Creative Storytelling and Audience Engagement: The business or organization employs media creatively to tell compelling stories that resonate with their audience. They use various media channels to captivate their audience's attention, fostering engagement and building a loyal customer base.

Description

🌟 Have you come across a non-profit organization that has made a remarkable impact on the community through its programs and initiatives? *Organization must be in operation a minimum of 2 years as of Sept 1, 2023. *Must be incorporated as a society or charitable organization.

Requirements

The Not-for-Profit Excellence Award recognizes non-charitable or not-for-profit organizations that demonstrate excellence in projects, services, and/or events that positively impact the community. These organizations align their efforts with their mission and contribute to the social and cultural well-being of their community.

The judging process will consider the relative size of the organization.

Non-Profit must be incorporated as a society or charitable organization.

Must be in operation for a minimum of two years as of September 1, 2023.

To be considered for the Not-for-Profit Excellence Award, the organization must meet the following criteria:

• Excellence in Programs, Projects, and Partnerships: The organization exhibits excellence in the design and implementation of their programs, projects, and partnerships. They demonstrate innovation, effectiveness, and a positive impact in addressing community needs and fulfilling their organizational mission.
• Building a Stronger Community: The organization actively contributes to building a stronger community. Their initiatives promote social cohesion, inclusivity, and positive community engagement. They foster connections and collaboration among individuals, organizations, and stakeholders to create a more vibrant and resilient community.
• Leadership and Measurable Success: The organization demonstrates strong leadership in their field and achieves measurable success aligned with their mandate. They provide evidence of the impact and outcomes of their initiatives, showcasing how their work has made a positive difference in the lives of individuals and the community.

Description

🌟 Do you know of a business that creates a nurturing, inclusive, and engaging work environment for its employees? *Business must be in operation a minimum of two years as of Sept 1, 2023.

Requirements

The Workplace Culture Excellence Award recognizes businesses and organizations that excel in creating an exceptional workplace culture. These exemplary entities go beyond the norm to establish an inclusive and welcoming environment, effectively breaking down barriers for all individuals involved. By prioritizing health and safety, team development, and overall well-being, these organizations cultivate a loyal and thriving workforce. They consistently implement best practices across all aspects of their operations to maximize their capabilities and capacity.

Must be in operation for a minimum of two years as of September 1, 2023.

The following criteria will be considered in judging the Workplace Culture Excellence Award:

• Equality and Inclusion: Business values and promotes equal opportunities for all employees, irrespective of their differences, such as ability, age, ethnic background, gender, religion, and sexual orientation. It ensures that every employee can reach their maximum potential at work without facing discrimination.
• Mental and Physical Wellness: The business actively promotes the well-being of its employees, focusing on both their mental and physical health. It provides resources and support to foster a healthy and balanced work environment.
• Continuous Education and Development: The business demonstrates a strong commitment to the ongoing education, skills development, and professional accreditation of its employees. It invests in training programs and initiatives that enhance the knowledge and expertise of its workforce.
• Team Development and Recognition: The business encourages team development through various programs and activities. It fosters a collaborative and supportive environment where employees can grow and thrive together. The business also recognizes and rewards outstanding performance and contributions.
• Competitive and Equitable Employment Packages: The business exhibits an exceptional commitment to its employees by offering competitive and equitable employment packages. It ensures that its compensation, benefits, and opportunities for growth are fair and aligned with industry standards.

Description

🌟Do you know an outstanding young professional who has made impressive strides in their career? *Individuals aged 40 years or younger as of Sept 1, 2023 are eligible for this award.

Requirements

The Young Professional of the Year Award recognizes a business professional who has achieved success not only in their business endeavors but also stands out for their creativity, community involvement, and entrepreneurial spirit.

This award honours individuals aged 40 years or younger as of September 1, 2023, who have been actively engaged in business or management for more than two years.

Self-nominations are not accepted, and individuals seeking nomination should consult their mentors or community leaders.

To be considered for the Young Professional of the Year Award, the individual must meet the following criteria:

• Future Business Leader: This individual represents the next generation of business leaders and demonstrates potential, drive, and a clear vision for success in contributing to the future growth and prosperity of Penticton.
• Positive Impact: This individual has made a positive impact on the region's economy and/or society. Their business ventures, innovative ideas, or initiatives have contributed to local economic growth, job creation, or enhanced social well-being.
• Community Engagement: This individual actively participates in community initiatives and serves as a positive role model. They contribute to community-building efforts, support local causes, and make a positive difference in the lives of others.

Description

🌟Is there a visionary business leader who has inspired others with their remarkable leadership skills and achievements? *Individual must have been involved in the business more than two years as of Sept 1, 2023.

Requirements

The Business Leader of the Year Award recognizes a business professional who has achieved exceptional success in the ownership or management of a local business. This award honours individuals who demonstrate outstanding leadership, strategic thinking, balanced workplace values, exemplary customer service, community engagement, and a pursuit of excellence.

To be eligible for this award, the individual must have been involved in the business for more than two years as of September 1, 2023.

Self-nominations are not accepted, so individuals seeking nomination should consult their mentors or community leaders.

To be considered for the Business Leader of the Year Award, the individual must meet the following criteria:

• Outstanding Contribution to the Business Environment: The individual has made a significant and notable contribution to the local business environment. Their achievements and impact have positively influenced the industry and set a benchmark for success.
• Excellence in Chosen Field and Business Acumen: The individual demonstrates excellence in their chosen field and exhibits strong business acumen. They have a deep understanding of their industry, make informed decisions, and implement effective strategies that drive business growth and success.
• Exemplary Customer Service and Community Involvement: The individual consistently delivers exemplary customer service, going above and beyond to meet customer needs and expectations. They actively engage with the community, supporting local initiatives, and making a positive impact beyond their business operations.
• Leadership Attributes and Corporate Citizenship: The individual exhibits outstanding leadership attributes, including mentorship, fostering positive customer relations, and embodying corporate citizenship. They serve as role models and inspire others to achieve excellence in their own endeavors.
• Inspiring Improvement and Quality of Life: The individual inspires and motivates others to enhance services and improve the quality of life in Penticton. Their actions and accomplishments have a far-reaching positive influence on the community and contribute to its overall growth and development.

Description

🌟Is there a business that stands out as the epitome of success, innovation, and excellence in our community? *Business must be in operation 3 years or more as of Sept 1, 2023. *Non Profit ineligible for this award.

Requirements

The Business of the Year Award recognizes outstanding businesses that have been operating for a minimum of three years as of September 1, 2023. These businesses have consistently displayed exceptional performance in various areas, including leadership, innovation, management, marketing, and customer service. Not only do they provide high-quality products or services, but they also serve as inspiring corporate citizens in the community.

Non-profit organizations are not eligible for this award.

Must be in operation for more than three years as of September 1, 2023.

To be considered for the Business of the Year Award, a business must meet the following criteria:

• Civic and Community Leadership: The business exemplifies a leadership role in the civic community and demonstrates a positive economic and/or social impact on the region. It actively participates in community initiatives, contributes to local causes, and supports community development.
• Business Excellence: The business exhibits excellence in overall operations, showcasing efficiency, effectiveness, and best practices. It may demonstrate innovations in service, products, or technology, staying ahead of the competition and adapting to changing market demands.
• Management and Employee Relations: The business is a leader in fostering positive management and employee relations. It prioritizes employee training and development, ensuring that its workforce is equipped with the necessary skills and knowledge. The business cultivates a supportive work environment that encourages employee growth and engagement.