Description
Service Excellence Award recognizes a business that demonstrates exceptional commitment to delivering outstanding service at every level. Whether in retail, hospitality, or professional services, the recipient consistently exceeds customer expectations through innovation, professionalism, and a strong service-focused culture. They are recognized for their business success, attention to detail, and dedication to creating a positive and lasting customer experience.
Requirements
To qualify, businesses must have been in operation for a minimum of TWO years as of September 1, 2025.
Open to businesses only — non-profit organizations are not eligible.
Criteria
| Criterion | Weight |
|---|---|
| Customer Experience & Philosophy | 25.0% |
| Team Training & Development | 25.0% |
| Adaptability & Feedback | 20.0% |
| Service Impact & Business Success | 20.0% |
| Partnership for Service | 10.0% |