Categories
We are proud to recognize and celebrate Penticton and area businesses, organizations and individuals that have achieved excellence in their communities through their own abilities, efforts and initiatives.
All nominations, applications and business submissions are kept confidential, available only to the individual judging tea, and kept in a secure location during the process.
In 2022 we honour outstanding excellence in the following ten categories:
Community Support Excellence
Requirements
Community Support Excellence This award recognizes a socially responsible business and its employees that returns value to the community by supporting sports, recreation, events, arts, charitable and non-profit organizations. They support these endeavors with personal time and/or resources. Judging will take into account the relative size of business. *Non Profit organizations are not eligible for this award. *Must be in business for more than 2 years.
This business:
- Has a solid reputation for volunteering within the community.
- Promotes a corporate culture of giving with an emphasis on community investments unrelated to their core mandate.
- Has a long-term desire to build diverse, inclusive, and balanced communities.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Community Support Excellence Award category.
Criteria
Criterion | Weight |
---|---|
Community Support | 40.0% |
Success Factors | 20.0% |
Workplace Culture | 15.0% |
Supporting Documents | 15.0% |
Organization Profile | 10.0% |
Hospitality Excellence
Requirements
Hospitality Excellence Award recognizes the active role of the business in the development of the local hospitality and tourism industry, as well as making the South Okanagan Region a better place to visit. The definition of hospitality is the friendly, generous reception and entertainment of guests and visitors. Judging will take into account the relative size of business. *Non Profit organizations are not eligible for this award. *Must be in business longer than 2 years
Businesses that cater to the hospitality/tourism sector include but are not limited to:
- Accommodations (including campgrounds)
- Restaurants & Cafes
- Adventure & Recreation
- Wineries, Breweries, Cideries, Distilleries
- Attractions, Tour Companies, Family Friendly Activities
This business:
- Receives positive feedback and reviews through their own and third-party media channels.
- Collaborates with other industry partners to enhance customer experience in a manner that strengthens the vision of Penticton as a preferred destination city.
- Significantly impacts the economic, environmental, social and cultural aspects of their community.
- Adapts to industry challenges in a positive and creative manner.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Hospitality Excellence Award category.
Criteria
Criterion | Weight |
---|---|
Success Factors | 30.0% |
Customer Service | 30.0% |
Marketing Success & Partnerships | 17.0% |
Community Involvement | 10.0% |
Organization Profile | 8.0% |
Supporting Documents | 5.0% |
New Business Award
Requirements
New Business Award honours a new business that has been operating for less than (3) years as of September 1, 2022. This business is achieving outstanding business performance in a short period of time and serves as an inspiration for other new businesses. Judging will take into account the relative size of business. *Non Profit organizations are not eligible for this award.
This business:
- Demonstrates promise for continued growth.
- Shows entrepreneurial spirit.
- Demonstrates a connection to the Penticton community.
- Is working to establish a reputation for integrity and high level of customer service.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the New Business Award category.
Criteria
Criterion | Weight |
---|---|
Business demonstrates clear goals and objectives. | 25.0% |
Business demonstrates innovation in their product, processes, technologies, and/or services. | 40.0% |
Business achievements | 25.0% |
Supporting Documents | 10.0% |
Service Excellence
Requirements
Service Excellence Award is presented to a business that provides an excellent customer service experience. This business has an outstanding dedication and achievement to service excellence demonstrated by a strong commitment to outstanding customer service, loyalty and community engagement. Judging will take into account the relative size of business. *Must be in business longer than 2 years
This business:
- Receives positive feedback and reviews through their own and third-party media channels.
- Demonstrates proficiency in meeting or exceeding the changing needs of customers.
- Preserves high service standards through effective staff/team training and development.
- Consistently provides exceptional customer experiences and has a reputation of exceeding customers’/clients expectations.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Service Excellence Award category.
Criteria
Criterion | Weight |
---|---|
Service Excellence | 35.0% |
Success Factors | 25.0% |
Supporting documents | 9.0% |
Innovation & Improvement | 9.0% |
Education & Training | 9.0% |
Community Engagement | 8.0% |
Organization Profile | 5.0% |
Marketing & Communications
Requirements
Marketing & Communications Award is presented to a business or organization which is innovative in their approach to marketing and promoting their business or service effectively. Judging will take into account the relative size of business. *Must be in business longer than 2 years
This Business:
- Relevant, engaging, and appropriate content for the intended audience.
- Best demonstrated excellence, innovation and originality in traditional and new-media marketing.
- Makes good use of available social media to reach target audience.
- Uses media creatively to tell a story and engage audience.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Marketing & Communications Award category.
Criteria
Criterion | Weight |
---|---|
Business demonstrates clear goals and objectives | 25.0% |
Business demonstrates innovation in their product, process, technologies, and/or services | 40.0% |
Business achievements | 25.0% |
Supporting documents | 10.0% |
Not for Profit Excellence
Requirements
Not-for-Profit Excellence This award is presented to a non-charitable or not-for-profit organization shows excellence in projects, services, and/or events that give back to our community. Their efforts align with their organizational mission and contribute to the social and cultural well-being of their community. Judging will take into account the relative size of organization. *Must be incorporated as a society or charitable organization. *Must be in operation longer than 2 years.
This Organization:
- Exemplifies excellence in their programs, projects, and partnerships.
- Builds a stronger community.
- Demonstrates leadership and measurable success (as defined by their mandate).
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Not for Profit Award category.
Criteria
Criterion | Weight |
---|---|
Success Factors | 25.0% |
Customer Service | 23.0% |
Marketing & Partnerships | 17.0% |
Community Involvement | 15.0% |
Workplace Training | 10.0% |
Organization Profile | 8.0% |
Supporting Documents | 2.0% |
Workplace Culture Excellence
Requirements
Workplace Culture Excellence This business / organization goes above and beyond creating an inclusive and welcoming environment that successfully reduces barriers for all.
This organization’s commitment to health and safety, team development and team well-being fosters a loyal and healthy workforce. Executes best practices in all areas of their operation to ensure maximization of their capabilities and capacity. Judging will take into account the relative size of business. *Must be in business longer than 2 years.
This Business:
- Values and provides equal opportunity to all employees regardless of differences (e.g., ability, age, ethnic backgrounds, gender, religion, sexual orientation) to achieve their maximum potential at work without discrimination.
- Promotes mental & physical wellness.
- Demonstrates a commitment to the ongoing education, skills development or professional accreditation of its employees.
- Encourages employees with team development, recognition and reward programs.
- Demonstrates an exceptional commitment to its employees through competitive and equitable employment packages.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Workplace Culture Excellence Award category.
Criteria
Criterion | Weight |
---|---|
Success Factors | 40.0% |
Employee Training & Development | 30.0% |
Organization Profile | 10.0% |
Community Involvement | 10.0% |
Supporting Documents | 10.0% |
Young Professional of the Year
Requirements
Young Professional of the Year recognizes a business professional who is successful not only in their business, but also recognize their creativity, community involvement and entrepreneurial spirit. *eligible guidelines, aged 40 years or younger as of September 1, 2022. *must be in business/management longer than 2 years *self nominations are not accepted for this award - Ask your mentor, or a community leader if you wish to be nominated.
This individual:
- Represents the next generation of business leaders who will play an important role in Penticton’s future growth and prosperity.
- Demonstrates a positive economic and /or social impact on the region.
- Is a positive role model through their active participation in community initiatives.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Young Professional of the Year Award category.
Criteria
Criterion | Weight |
---|---|
Success Factors | 25.0% |
Entrepreneurial Spirit | 25.0% |
Future Aspirations | 20.0% |
Community Involvement | 15.0% |
Young Professional Profile | 8.0% |
Supporting Documents | 2.0% |
Business Leader of the Year
Requirements
Business Leader of the Year is presented to a business professional who has demonstrated exceptional success in the ownership or management of a local business through leadership, strategic thinking, balanced workplace values, exemplary customer service, community engagement and pursuit of excellence. *Must be in business longer than 2 years. *self nominations are not accepted for this award - Ask your mentor, or a community leader if you wish to be nominated.
This Individual:
- Has made an outstanding contribution to the business environment
- Shows excellence in their chosen field, overall business acumen, customer service, community involvement, and leadership
- Provides outstanding leadership attributes (mentoring, customer relations, corporate citizenship, and a commitment to the highest standards of management)
- Inspires others to improve the services and/or quality of life in Penticton.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Business Leader of the Year Award category.
Criteria
Criterion | Weight |
---|---|
Success Factors | 30.0% |
Leadership | 30.0% |
Community Involvement | 15.0% |
Economic Development | 15.0% |
Business Leader Profile | 8.0% |
Supporting Documents | 2.0% |
Business of the Year
Requirements
Business of the Year Award Awarded to a business that has been in business for a minimum of (3) years as of September 1, 2022. This business has demonstrated outstanding performance in leadership, innovation, management, marketing and customer service. This business not only provides quality product/services, but is an inspiring corporate citizen in our community. Judging will take into account the relative size of business. *Non-profit organizations are not eligible for this award. *must be in business longer than 3 years.
This business:
- Exemplifies a civic community leadership role and demonstrates positive economic, and/or social impact on the region.
- Shows business excellence in overall operations, innovations in service, products, or technology.
- Are leaders in management/employee relations including employee training and development.
NOTE: The BEA Committee reserves the right to reallocate nominees into the appropriate award category if they are determined to be ineligible in the Business of the Year Award category.

Criteria
Criterion | Weight |
---|---|
Leadership, Culture, Relationships & People | 30.0% |
Strategic Planning & Sustainable Performance | 30.0% |
Success Factors (Innovation, Business Practices, Economic Development) | 30.0% |
Business Profile | 8.0% |
Supporting Documents | 2.0% |